AI for Business Is Not a Chatbot
Every week, someone running a small business asks me the same thing: “Can you build me a chatbot?” No. Or - more precisely - that is not what will actually move the needle for you. The Real Picture Inside an Italian SMB Walk into a furniture showroom, a car dealer, a machinery reseller. Here is the actual stack running the place: * Quotes are written by hand in Word, attached to a WhatsApp message, sometimes lost * The catalog is a 140-page PDF that the salesperson half-remembers * Lead